Privacy Policy
Draft for legal review. This text is a structural placeholder. Qualified legal counsel must approve all terms and privacy content before production launch. Do not rely on this copy for compliance.
Information we process
- Account information (name, phone, optional email)
- Delivery and customer information (names, phones, addresses)
- GPS location samples during active delivery operations for smartphone riders
- Usage and audit logs for security and billing
- SMS/USSD interaction metadata when operational messaging is enabled
Why we process it
To provide dispatch, tracking, notifications, billing, and security for your workspace.
Retention
Retention follows operational and legal requirements documented in product runbooks. See docs/DATA_RETENTION.md for technical retention jobs.
Security
Tenant isolation, encryption in transit, and access controls. See the Security page for a customer-facing summary.
Third-party providers
Infrastructure (e.g. Supabase), hosting, and telecommunications providers process data as subprocessors when you use those features.
Your choices
Workspace owners manage user access. Contact us for data subject requests according to applicable law after counsel review.
Contact
Use the contact page for privacy inquiries.
Operational GPS behavior: see docs/GPS_AND_PRIVACY.md.